Terms & Conditions

Identification
Welcome to H2 Compliance’s website (the “Site”), operated by H2 Compliance, a company incorporated under the Laws of Republic of Ireland.

Registered address: HH Compliance Ltd. Block 3 Harcourt Centre, Harcourt Road, Dublin 2, Ireland
Contact address: HH Compliance, 14D Nutgrove Office Park, Rathfarnham, Dublin 14, D14 TY46, Ireland
VAT Number: IE9568233V

Terms of Use
Any use by you of the Site is conditional upon your acceptance of these terms and conditions of use (“Terms”).
We reserve the right to amend these Terms from time to time without notice and at our discretion. It is your responsibility periodically to review this page for updates to these Terms, which shall come into effect once posted. Your continued use of the Site will be deemed confirmation that you have read, understood and accepted these Terms.
All references to “our”, “us”, “we” or “ERP” within these Terms are deemed to refer to H2 Compliance.

1. Privacy

Your rights to privacy together with the security of your data are some of our top priorities. You will find in our Privacy Policy information about how we manage personal data.

2. Cookies

To make this Site work properly, we sometimes place small data files called cookies on your device. Most websites do this too. To know more about our cookies, please refer to our cookie policy.

3. Intellectual property rights and confidentiality

In respect of laws on intellectual property, this website and its content (trademarks, drawings, pictures, texts service marks, patents, copyrights, database rights, etc) is our exclusive property or of third parties from which we have obtained a right of use. The online user is not allowed to reproduce, copy, disseminate or use them in any other way without our prior written consent. You may view this Site and print hard copies of material on it solely for your lawful, non-commercial use. Any data our business partners enter within any login section in application of a signed agreement is subject to the confidentiality terms contained in such Agreement. If you choose, or you are provided with, a user identification code, password or other information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party.

4. Acceptable use policy

You will not use this Site or any of its facilities and/or services for any illegal or unlawful purpose or for any purpose that is prohibited by these Terms. You will not use this Site in any manner which could damage, disable, overburden or impair this Site, the facilities and/or services that are available on it or interfere with any other party’s use of this Site, its facilities and/or services. No website may be linked to this Site or its pages without our prior written consent.

Whenever you make use of a feature that allows you to upload material to our Site, or to make contact with other users of our Site, you warrant that any such contribution does comply with the acceptable use policy. You may not use this Site to publish or post any offensive, indecent, pornographic, defamatory, libelous or objectionable material.

You must not misuse our Site by knowingly introducing viruses or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.

We have the right to block the access or to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms. All other rights are reserved.

5. Liabilities

This Site is available without any representations or warranties of any kind, either express or implied to the fullest extent permitted by applicable law. All use by you of the Site is at your own risk. You assume complete responsibility for, and for all risk or loss resulting from your use of the Site. You agree that we will not be liable for damages arising out of your use or your inability to use the Site, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material, and you hereby waive any and all claims with respect thereto, whether based on contract, tort or other grounds.
We reserve the right to withdraw or amend the service we provide on our Site without notice. We will not be liable if for any reason our Site is unavailable at any time or for any period.

Commentary and other materials posted on our Site are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Site, or by anyone who may be informed of any of its contents. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our Site. We have the right to remove any material or posting you make on our Site if, in our opinion, such material does not comply with the content standards set out in our acceptable use policy.

You acknowledge and agree that we have no responsibility for the information provided by third party websites to which you may link from this Site (“Linked Sites”). Links to Linked Sites do not constitute an endorsement by or association with us of such sites or the content, products, advertising or other materials presented on such sites.

6. Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) and any matter relating to this Site, shall be governed by the laws of Ireland and you must submit to the exclusive jurisdiction of the courts of Ireland.

7. Contact
For any comment or suggestion regarding the website of H2 Compliance, please contact: info(@)h2compliance.com

8. Validity
These Terms and Conditions were published 22nd December 2025.

9. Online Payments, Subscription, and Auto-Renewal

All payments for access to the H2 Compliance services will be processed immediately upon checkout via Stripe, Inc., our designated third-party payment processor.

Legislative Compass

Annual Subscription Commitment

By providing your payment information, you authorize H2 Compliance to charge your account for the full annual subscription fee. 

  • Initial Term: You are signing up for a non-cancellable initial subscription term of one (1) year. You are obligated to pay the entire annual subscription fee upfront, which is charged and processed immediately.
  • Full Responsibility: You acknowledge and agree that you are responsible for the full subscription fee for the entire one-year term, regardless of the level of usage of the service during that period.

Automatic Renewal and Billing

  • Auto-Renewal Consent (Subscriptions): Certain services (including Legislative Compass) renew automatically for successive one-year terms unless cancelled. BY COMPLETING CHECKOUT AND AFFIRMATIVELY SELECTING THE AUTO-RENEWAL CONSENT YOU EXPRESSLY AGREE TO THE AUTOMATIC RENEWAL OF YOUR SUBSCRIPTION AND AUTHORISED H2 COMPLIANCE TO CHARGE THE PAYMENT METHOD ON EACH RENEWAL DATE FOR THE THEN-CURRENT ANNUAL FEE.The subscription begins on the purchase date . The annual fee is charged upfront and processed immediately at checkout. Unless you provide us with a timely cancellation notice as set forth below, your subscription will automatically renew for subsequent one-year terms (each, a “Renewal Term”) on the anniversary of your initial sign-up date (the “Renewal Date”). You will receive a reminder 30 days prior to the Renewal Date. 
  • Renewal Charge: On the Renewal Date, your payment method on file (provided via Stripe) will be automatically charged the then-current annual subscription fee.
  • Payment Information: You are responsible for ensuring that your payment information (e.g., credit card details) remains valid and up-to-date.
  • Payment Processing: All fees for H2 Compliance Services are payable at checkout and processed by Stripe Inc. (our third-party payment processor). We do not store full card numbers. Payment processing is subject to Stripe’s terms and privacy policy. 

Cancellation Policy and Notice

  • Notice Requirement: To prevent the automatic renewal and the resulting charge to your account, you must provide written notice of cancellation to H2 Compliance at least seven (7) days prior to the Renewal Date.
  • Method of Cancellation: Cancellation notice must be submitted via written notice to EPRservicesNA@h2compliance.com. Verbal cancellation requests are not sufficient. Cancellation notices are effective upon receipt. 
  • Effect of Cancellation: If you cancel your subscription, your access to the service will continue until the end of the current one-year subscription term. No refunds or prorated credits will be issued for any unused portion of the term upon cancellation.

Payment Failure

If the automatic renewal charge fails or is declined by your financial institution, Stripe will attempt to process the payment several times over a grace period of 10 days. If the payment remains outstanding following this grace period, your access to the service will be immediately suspended until the full annual renewal fee is paid.

Refund Policy

All payments made to H2 Compliance for the annual subscription are FINAL AND NON-REFUNDABLE. We do not offer refunds or credits for partially used subscription periods, nor for dissatisfaction with the service, unless otherwise required by applicable law.

Availability & Force Majeure: H2 Compliance does not guarantee uninterrupted availability and is not liable for delays or outages arising from events beyond our reasonable control. 

EPR Consultation Services and Payment -“Talk to an Expert”

Consultation Overview and Payment

This clause governs the purchase and use of the 45-Minute Extended Producer Responsibility (EPR) Consultation service. The fee for this consultation is due and payable immediately upon booking. All payments are processed via Stripe, Inc., (our third-party payment processor)and your payment method will be charged immediately upon confirmation of the booking slot. By purchasing this service, you agree to the terms herein. We do not store full card numbers. Payment processing is subject to Stripe’s terms and privacy policy. 

Scheduling and Duration

  • Fixed Duration: The consultation service is strictly limited to a forty-five (45) minute session. This time includes introductions, discussion, and any concluding remarks. 
  • Booking Confirmation: The date and time for the consultation are confirmed only after successful payment processing. H2 Compliance will provide a confirmation email with the meeting details (e.g., video conference link).
  • Customer Responsibility: It is your responsibility to join the meeting promptly at the scheduled time. The consultation will conclude at the agreed-upon end time, regardless of late arrival. 

Cancellation, Rescheduling, and Refunds

Due to the limited availability of consulting slots, the following terms apply:

  • Customer Cancellation/Reschedule:
    • Prior to 24 Hours: You may reschedule your consultation up to twenty four (24) hours before the scheduled time at no additional charge.
    • Less than 24 Hours/No-Show: If you cancel or fail to attend (“no-show”) the consultation with less than twenty four (24) hours’ notice, the payment is forfeited, and no refund will be issued.
  • H2 Compliance Cancellation: If H2 Compliance must cancel a scheduled consultation, we will provide you with the option to either reschedule the consultation at a mutually convenient time or receive a full refund of the fee paid.
  • Finality of Payment: Except in the event of cancellation by H2 Compliance as described above, all payments for the EPR Consultation are FINAL and NON-REFUNDABLE.

Technical Requirements

Consultations are delivered by secure video (e.g. Microsoft Teams/Zoom). The Customer is responsible for internet connectivity, device compatibility, security settings, and access to the chosen platform. H2 Compliance is not responsible for technical issues on the Customer’s side. 

Professional Disclaimer

The EPR Consultation provides professional guidance and insights. It does not constitute formal legal advice, guarantee compliance outcomes, or create an attorney-client relationship. You remain solely responsible for your organization’s compliance with all applicable laws and regulations.

Taxes, Invoicing & Late Payments (B2B)

For purchases made via Stripe, payment is processed immediately at checkout, and an electronic receipt/invoice will be issued for your records. For enterprise accounts or manually invoiced services, invoices are payable within 30 days unless otherwise agreed. We reserve the right to charge statutory interest and recovery costs on overdue amounts in accordance with applicable law.
EU B2B customers: VAT is accounted for under the reverse charge mechanism; invoices will state ‘VAT reverse charge applies.’
US customers: You are responsible for any applicable sales/use taxes and must provide exemption certificates if claiming exemption.

Data Protection & Payment Security

B2B Personal Data: H2 Compliance processes contact and account data of business representatives in line with GDPR/UK GDPR principles (lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity and confidentiality). Details appear in our Privacy Policy. Even where the relationship is B2B, contact details may constitute personal data and are processed accordingly.

Stripe: Payment information is processed securely by Stripe. H2 Compliance does not store full card data. See Stripe’s privacy and security disclosures.

Communications & Records: Order confirmations and key subscription terms are sent by email for record‑keeping and constitute a durable medium for contractual information.

Limitation of Liability (B2B Services)

No Indirect Damages: To the maximum extent permitted by law, H2 Compliance is not liable for indirect, incidental, special, punitive or consequential damages (including lost profits, revenues, or data) even if advised of their possibility. 

Cap: Aggregate liability under any subscription or consultation is limited to the fees paid for the service giving rise to the claim in the 12 months preceding the event.

Reasonableness (UK): Any limitation/exclusion is intended to be reasonable in a B2B context. If a limitation is found unreasonable under applicable law, statutory terms may apply and the offending clause is modified to the minimum extent necessary.